Love The Script 

Please read these conditions carefully before using this website. By using the lovethescript.com website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future lovethescript.com service you will also be subject to the guidelines and conditions applicable to that service.

1. The Contract Between Us

1.1. Payment in full for the goods or services that you order, is required before your order can be processed. Once the payment has been received by us, we will confirm that your order has been accepted by sending an email to the address you provided in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2. Price

2.1. The prices payable for goods or services that you order are as set out on our website.

2.2. You will be required to pay extra for the delivery of goods and it might not be possible for us to deliver to some locations. Our delivery charges are set out on our website.

3. Right for You to Cancel Your Order

3.1. You may cancel your order with us for the goods you ordered if the order hasn’t been sent to production yet by contacting us via email as soon as possible at ([email protected]).

You do not need to give us any reason for cancelling your order nor will you have to pay any penalty.

3.2. If the order has been sent to production, it means that the order data has reached the Print Provider, and they may already be working on the order fulfilment. Due to that, it may not be possible to cancel the order free of charge at this point.

4. Cancellation by Us

4.1. We reserve the right to cancel the contract between us if:

4.1.1. We have insufficient stock to deliver the goods or capacity to provide the services you have ordered;

4.1.2. We do not deliver to your area; or

4.1.3. One or more of the goods or services you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

4.2. If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for the disappointment suffered.

5. Delivery of Goods to You

5.1. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

5.2. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.

5.3. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

6. Products or services 

6.1. Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

6.2. We have made every effort to display as accurately as possible the colors and images of our products that appear at the Website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

6.3. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

6.4. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

7. Liability

7.1. If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our email address ([email protected])of the problem within 10 working days of the delivery of the goods in question.

7.2. If the services we provide are not what you ordered we shall have no liability to you unless you notify us in writing at our email address ([email protected])of the problem within 10 working days of the delivery of the goods in question.

7.3. If you do not receive the goods or services ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our email address ([email protected])of the problem within 40 days of the date on which you ordered the goods.

If you notify a problem to us under this condition, our only obligation will be, at your option:

7.3.1. To make good any non-delivery;

7.3.2. To correct any typographical errors or minor mistakes caused by us in any material displayed on our website on your behalf;

7.3.3. To replace or repair any goods that are damaged or defective; or

7.4. Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under these conditions this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods or services in question under clause 6.2.3 above.

7.5. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, imports or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export of the goods you purchase.

7.6. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you.

8. Refunds and Returns 

8.1. All our products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, colour, or simply changed your mind. 

8.2. However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team by emailing us at ([email protected])and provide a clear photo showing the issue.

8.3. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Note that if the order shipping details were incorrect, or if the customer ordered the wrong size or colour, we will not be held responsible and will not offer replacements or refunds. You are responsible for entering the correct information.

9. Your Registration

9.1. By registering, you agree to:

9.2. Use the services in accordance with these terms and conditions and any instructions issued by us from time to time;

9.3. Give full and accurate details when submitting your registration form or when supplying the information requested by us from time to time;

9.4. Ensure that such information shall be legal, decent, honest and truthful, shall not infringe any third party’s rights, shall not contain any viruses or other malicious computer programming routine and shall not link to any other websites;

9.5. Warrant that all the information so requested of and provided by you to us is correct and complete;

9.6. Keep secure any User ID, password and/or any other confidential information provided to you by us for the secure use of the services; and

9.7. Notify us of any unauthorised use of such User ID, password and /or any other confidential information or any other breach of security regarding the services.

10. Notices

Unless otherwise stated in these terms and conditions, all notices from you to us must be in writing and emailed to ([email protected]), all notices from us to you will be displayed on our website from time to time.

11. Events Beyond Our Control

We shall have no liability to you for any failure to deliver goods or services you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

12. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you,) the enforceability of any other part of these conditions will not be affected.

13. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

14. Third Party Rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement, but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

15. Governing Law

The contract between us shall be governed by and interpreted in accordance with English law and the English courts have jurisdiction to resolve any disputes between us.

16. Entire Agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

[email protected]

This document was last updated on 24th February 2023
Questions about the Terms of Service should be sent to us at [email protected]